> For the complete documentation index, see [llms.txt](https://gandyhacks.gitbook.io/gandyhacks-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gandyhacks.gitbook.io/gandyhacks-docs/read-before-troubleshooting.md).

# Read Before Troubleshooting

Please go through the troubleshooting steps and guides for your errors before making a support ticket in the Discord. Most of the time, the solution to your issue can be found and fixed through here!

**Support Tools:**\
Additionally, we have support tools in the [Downloads](https://app.gitbook.com/o/khnw44QRVLxxzoBCLeCE/s/KT9vVA07jy82ElkLXpW3/~/edit/~/changes/7/introduction/general-downloads#support-software) page that can check your PC requirements to tell you what isn't disabled or enabled, so you know what is directly causing the issue. The support tools can also automatically disable some stuff for you so you don't have to do it!

**\[1] Check System -** `will check your system like the image below.`

<figure><img src="/files/gqBnCbSqoJEQSbuT881z" alt=""><figcaption></figcaption></figure>

**\[2] Apply Fixes -** `will automatically disable some stuff for you so you don't have to do it.`

<figure><img src="/files/e4WMSLokmTnJ1xm5Vw9r" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
It is highly recommended to try running a support tool before opening a support ticket in the Discord because 90% of the time we are going to make you run it anyway if you open one.
{% endhint %}


---

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