> For the complete documentation index, see [llms.txt](https://gandyhacks.gitbook.io/gandyhacks-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gandyhacks.gitbook.io/gandyhacks-docs/rainbow-six-siege/r6-exodus.md). # R6 Exodus ## Exodus External Setup Guide Welcome to the official Exodus setup guide. Please read everything carefully before starting. Most launch issues happen because a requirement is missed, Windows is not supported, or the loader is not being run correctly. *** ### Product Types We provide two main product types. *** ### HV Products HV products use a virtualization-based setup. #### HV Requirements * AES instruction support on your CPU * Intel or AMD CPU * Virtualization enabled in BIOS * Intel: VT-x * AMD: AMD-V / SVM * Supported Windows version * Stable internet connection * Administrator Windows account *** ### External Products External products use an overlay-based setup. External products are lightweight and have a similar feature set to HV products. #### External Requirements * AES instruction support on your CPU * Intel or AMD CPU * Supported Windows version * SteelSeries GG / Sonar overlay for supported External products * Stable internet connection * Administrator Windows account *** ## Requirements & Compatibility Please make sure your system meets the requirements below. ### Supported Operating Systems * Windows 10 version 1903 or newer * Windows 11 supported stable builds * Windows 11 25H2 supported ### Not Officially Supported * Windows Insider builds * Custom Windows builds * Debloated Windows versions * Modified Windows ISO installations * Newly released Windows versions immediately after launch > New Windows 11 updates can introduce extra security changes. Support may take time after major Windows updates. *** ## CPU Requirements Your CPU must support AES instructions. Most modern Intel and AMD CPUs support AES, but some old or low-end CPUs may not. If you receive an AES error, check your CPU model and BIOS settings. *** ## BIOS Requirements For HV products, virtualization must be enabled in BIOS. ### Intel CPUs Enable: ``` Intel VT-x ``` ### AMD CPUs Enable: ``` AMD-V / SVM Mode ``` BIOS menus are different depending on your motherboard. Look under: * Advanced Settings * CPU Configuration * Security Settings * Overclocking / CPU Features * AMD CBS * Intel Virtualization Technology *** ## Overlay Requirement Some External products require SteelSeries GG with Sonar overlay enabled. Download SteelSeries GG here: [Download SteelSeries GG](https://steelseries.com/gg) *** ### SteelSeries Sonar Setup 1. Install **SteelSeries GG**. 2. Open **SteelSeries GG** as Administrator. 3. Go to **Settings**. 4. Enable **Sonar** in General Settings if available. 5. Set a shortcut key for the Sonar overlay. 6. Use a keybind you do not normally use. 7. Keep unrelated overlay notifications disabled, including: * Moments notifications * Engine notifications * Non-Sonar notifications > Only the Sonar overlay is required for supported External products. *** ## First-Time Loader Setup If this is your first time using the loader, your PC may restart during setup. After each restart: 1. Open the loader again. 2. Continue from where you left off. 3. Do not delete the loader files. 4. Make sure you are using the latest version. *** ## Launch Steps ### Step 1 — Prepare Your System Before launching: * Restart your PC. * Close unnecessary background apps. * Make sure your internet connection is stable. * Make sure your license key is copied. * Make sure your Windows version is supported. * Make sure the loader is fully extracted from the ZIP file. > Keep Windows Security enabled. Do not install random system tools or unofficial files. *** ### Step 2 — Open SteelSeries GG For External products: 1. Open **SteelSeries GG** as Administrator. 2. Make sure Sonar is enabled. 3. Make sure your Sonar overlay keybind is configured. 4. Keep focus on the monitor where you want the overlay to appear. This step is not required for products that do not use the overlay. *** ### Step 3 — Run The Loader 1. Right-click the loader. 2. Click **Run as administrator**. 3. Wait for the loader window to open. *** ### Step 4 — Enter Your License Key Paste your copied license key into the loader. You can usually paste by pressing: ``` Right Mouse Button ``` Then press: ``` Enter ``` Make sure there are no extra spaces before or after the key. *** ### Step 5 — Select Your Product After logging in: 1. Select your product. 2. Check the product status. 3. Make sure the product is available. 4. Follow the loader instructions. *** ### Step 6 — Complete Setup Wait until the setup process is finished. Do not close the loader while it is working. If the loader asks you to restart, restart your PC and open the loader again. *** ### Step 7 — Launch The Supported Application Once the loader has finished: 1. Open the supported application. 2. Wait on the main menu. 3. The software menu may take up to three minutes to appear. Default menu key: ``` Insert ``` *** ## Errors & Problems With Launch This section covers common loader, setup, and launch errors. Find the exact error message you see and follow the matching fix. *** ### AES Instruction Set Is Not Supported #### Error ``` AES instruction set is not supported ``` #### Meaning Your CPU does not support AES instructions, or AES support is disabled in BIOS. #### Fix 1. Restart your PC. 2. Enter BIOS. 3. Open CPU settings. 4. Make sure AES support is enabled if your BIOS provides the option. 5. Save settings and restart. > If your CPU does not support AES, the product will not work on that system. *** ### Please Enable AHCI Disk Mode In BIOS #### Error ``` Please enable AHCI disk mode in BIOS ``` #### Meaning Your storage controller is using IDE, RAID, or another unsupported disk mode. #### Fix 1. Enter BIOS. 2. Open storage / SATA configuration. 3. Set disk mode to **AHCI**. 4. Save and restart. > Warning: Changing disk mode can stop Windows from booting if your system was installed using RAID or another storage mode. Back up important files first. *** ### Please Unload A Third-Party Hypervisor #### Error ``` Please unload a third-party hypervisor ``` #### Meaning Another virtualization platform or hypervisor is active. #### Fix 1. Restart your PC. 2. Close virtual machine software. 3. Check for software such as: * VMware * VirtualBox * Hyper-V tools * Android emulators * Sandbox software 4. Restart again and try the loader. *** ### Failed To Init Render #### Error ``` Failed to init render ``` #### Meaning The overlay or render system failed to start correctly. #### Fix 1. Restart your PC. 2. Update your GPU drivers. 3. Make sure your main monitor is selected correctly. 4. If using multiple GPUs, use the dedicated GPU as primary. 5. Try again. *** ### Failed To Delete hvax.exe / hvax64 #### Error ``` Failed to delete hvax.exe Failed to delete hvax64 ``` #### Meaning A temporary file could not be removed because it may still be running or locked by Windows. #### Fix 1. Restart your PC. 2. Open the loader folder. 3. Delete the file manually if it still exists. 4. Run the loader again as Administrator. *** ### Black Screen Sometimes #### Issue ``` Black screen once in a while ``` #### Fix 1. Update Windows to the latest stable build. 2. Update GPU drivers. 3. Restart your PC. 4. Close unnecessary overlays. 5. Try again. *** ### Unsupported Firmware #### Error ``` Unsupported firmware ``` #### Meaning Your disk or boot configuration is not supported. #### Fix 1. Check whether your Windows disk uses GPT. 2. If your system uses MBR, you may need to convert it to GPT. 3. Windows includes a tool called: ``` mbr2gpt ``` > Warning: Converting disk format can affect booting. Back up important files before making disk changes. *** ### Please Disable Intel Rapid Storage Technology #### Error ``` Please disable Intel Rapid Storage Technology ``` #### Meaning Intel RST / RAID storage mode may be enabled. #### Fix 1. Open BIOS. 2. Check storage settings. 3. If you do not use RAID, use AHCI mode instead. 4. Save and restart. 5. Try again. > Do not change RAID settings if your Windows installation depends on RAID. *** ### SPACES Disk Is Present #### Error ``` SPACES disk is present ``` #### Meaning Microsoft Storage Spaces is enabled. #### Fix 1. Open **Control Panel**. 2. Go to **Storage Spaces**. 3. Check whether any Storage Spaces pool is active. 4. Remove or disable Storage Spaces only if you understand the data risk. > Warning: Removing Storage Spaces may wipe data on the disk. Back up important files first. *** ### Error 0x302 #### Error ``` Error 0x302 ``` #### Fix 1. Restart your PC. 2. Run the loader as Administrator. 3. Try again. 4. If the issue continues, open a support ticket. *** ### Intel VT-x / VMX / SVM Is Not Supported #### Error ``` Intel VT-x/VMX/SVM is not supported ``` #### Meaning Virtualization is disabled or unavailable. #### Fix 1. Restart your PC. 2. Enter BIOS. 3. Enable virtualization: * Intel: **Intel VT-x** * AMD: **AMD-V / SVM** 4. Save and restart. 5. Run the loader again. *** ### Please Enable Intel VT-x In BIOS #### Error ``` Please enable Intel VT-X in the BIOS ``` #### Fix 1. Enter BIOS. 2. Find CPU Configuration or Advanced CPU Settings. 3. Enable: ``` Intel VT-x ``` 4. Save and restart. *** ### Please Enable AMD-V / SVM In BIOS #### Error ``` Please enable AMD-V / SVM in BIOS ``` #### Fix 1. Enter BIOS. 2. Find CPU Configuration or Advanced CPU Settings. 3. Enable: ``` SVM Mode AMD-V ``` 4. Save and restart. *** ### Failed To Load Dependencies #### Error ``` Failed to load dependencies ``` #### Fix 1. Restart your PC. 2. Make sure Windows is fully updated. 3. Install Microsoft Visual C++ Redistributable. 4. Run the loader as Administrator. 5. Make sure the loader is fully extracted from the ZIP. Download Microsoft Visual C++ Redistributable here: [Download Microsoft Visual C++ Redistributable x64](https://aka.ms/vs/17/release/vc_redist.x64.exe) *** ### Incompatible HWID #### Error ``` Incompatible HWID ``` #### Meaning The system hardware ID does not match the active license. #### Fix 1. Restart Windows. 2. Try the loader again. 3. Make sure you are using the correct license key. 4. If the issue continues, contact support and request a license check. *** ### Unsupported NVIDIA Driver Version #### Error ``` Unsupported NVIDIA driver version ``` #### Fix 1. Open NVIDIA App or GeForce Experience. 2. Update to the latest stable driver. 3. Restart your PC. 4. Try again. Useful NVIDIA links: [NVIDIA App](https://www.nvidia.com/en-us/software/nvidia-app/) [NVIDIA Driver Downloads](https://www.nvidia.com/Download/index.aspx) *** ### Failed To Download Font -5 #### Error ``` Failed to download font (-5) ``` #### Fix 1. Download the required font from the official support source. 2. Place the font file in: ``` C:\Windows\Fonts ``` 3. Restart the loader. > Only download font files from official support links. *** ### Failed To Load Dependencies 1 -5 #### Error ``` Failed to load dependencies (1)(-5) ``` #### Fix 1. Restart your PC. 2. Update Windows. 3. Install Microsoft Visual C++ Redistributable. 4. Run the loader as Administrator. 5. Try again. Download Microsoft Visual C++ Redistributable here: [Download Microsoft Visual C++ Redistributable x64](https://aka.ms/vs/17/release/vc_redist.x64.exe) *** ### Loader Crashes 1–3 Seconds After Launch #### Issue ``` Loader crashes 1-3 seconds after launch ``` #### Fix Install Microsoft Visual C++ Redistributable: [Download Microsoft Visual C++ Redistributable x64](https://aka.ms/vs/17/release/vc_redist.x64.exe) Then: 1. Restart your PC. 2. Run the loader as Administrator. 3. Try again. *** ### Hardware Identifier Error #### Error ``` Failed to process hardware identifier ``` #### Fix 1. Reboot your PC. 2. Make sure you are using the correct license key. 3. Make sure you are using the latest loader. 4. Try again. 5. If the issue continues, contact support. *** ### Incorrect HWID #### Error ``` Incorrect HWID ``` #### Fix Open CMD as Administrator and run these commands one by one: ```cmd wmic diskdrive get Caption, SerialNumber ``` ```cmd wmic baseboard get SerialNumber ``` ```cmd getmac ``` If any command fails, Windows may have a system or hardware reporting issue. Recommended steps: 1. Restart your PC. 2. Check Windows updates. 3. Check motherboard chipset drivers. 4. Contact support if the issue continues. *** ### Failed To Allocate / Map Memory #### Error ``` Failed to allocate/map memory ``` #### Possible Causes * Not enough available RAM * Too many startup apps * Loader running from cloud storage * System memory conflict #### Fix 1. Make sure your PC has at least **16 GB RAM**. 2. Move the loader to a local folder, such as: ``` C:\Users\YourName\Desktop ``` 3. Do not run the loader from: * OneDrive * Mega * Google Drive * Dropbox * External cloud-sync folders 4. Open Task Manager. 5. Go to **Startup apps**. 6. Disable unnecessary startup apps. 7. Restart your PC. 8. Try again. *** ### Mapper Error #### Error ``` MAPPER error ``` #### Fix 1. Check that your Windows version is supported. 2. Update Windows to a stable supported build. 3. Avoid Insider or custom Windows builds. 4. Restart your PC. 5. Try again. > If you are using a modified Windows ISO, install an official Windows build. *** ### Either Virtual Or RAID Disk Is Present #### Error ``` Either virtual or RAID disk is present ``` #### Meaning A virtual disk, RAID disk, or unsupported storage configuration was detected. #### Fix 1. Check BIOS storage settings. 2. Use AHCI mode if possible. 3. Remove unused virtual disks. 4. Disable unused virtual drive software. 5. Restart your PC. > Do not change RAID settings if your Windows installation depends on RAID. *** ### No Available Servers Were Found #### Error ``` No available servers were found ``` #### Possible Causes * Server maintenance * Network issue * Region connection issue * Firewall or DNS issue #### Fix 1. Check the news or status page. 2. Restart your router. 3. Restart your PC. 4. Try a different network. 5. Try again later. *** ### Failed To Download Files 1 #### Error ``` Failed to download files(1) ``` #### Fix 1. Try again. 2. Restart the loader. 3. Check your internet connection. 4. Update Windows. 5. Run the loader as Administrator. 6. Make sure the loader is not inside a ZIP file. *** ## General Fixes If your error is not listed above, try these steps first: 1. Restart your PC. 2. Run the loader as Administrator. 3. Make sure Windows is updated. 4. Make sure GPU drivers are updated. 5. Make sure the loader is extracted from the ZIP. 6. Move the loader to your Desktop. 7. Check that your Windows version is supported. 8. Check the status page. 9. Open a support ticket if the issue continues. *** ## Support Ticket Information When opening a support ticket, include: * Product name * License key * Screenshot of the error * Windows version * CPU model * GPU model * Intel or AMD CPU * What step you reached * What you already tried The more information you provide, the faster support can help. *** ## Useful Links ### Required Downloads [Download SteelSeries GG](https://steelseries.com/gg) [Download Microsoft Visual C++ Redistributable x64](https://aka.ms/vs/17/release/vc_redist.x64.exe) [NVIDIA App](https://www.nvidia.com/en-us/software/nvidia-app/) [NVIDIA Driver Downloads](https://www.nvidia.com/Download/index.aspx) ### Support [Status Page](https://status.gandyhub.lol/) [Support Discord](https://discord.gg/tpm) [Store](https://gandyhub.lol/) *** ## Final Notes * Only use official download links. * Do not share your license key. * Do not use custom Windows builds. * Do not use Windows Insider builds. * Always check product status before opening a ticket. * Keep your loader updated. * Restart your PC after major Windows or driver changes. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://gandyhacks.gitbook.io/gandyhacks-docs/rainbow-six-siege/r6-exodus.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.