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# Loader Crashing Fixes

* Use a **VPN** (ProtonVPN or Windscribe are free).
* Try the steps in [SLL Error](/gandyhacks-docs/sll-error.md) page.
* Sync your **Date & Time** settings.
* Try a **different network**.
* Re-download the file.
* Restart your PC.
* If none of these work open a support ticket in the discord.
* Can be caused by antivirus softwares read further below.
* Identify the problematic software using the provided image (<https://ibb.co/8dLhfNk>).
* Uninstall the problematic software from the Programs installed section in Windows.
* If unable to uninstall, open Command Prompt as an administrator and enter the following command, replacing `"vgk"` with the appropriate software name:

```bash
sc stop vgk
sc delete vgk
```


---

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